Outbound CRM

Whatever your company needs to contact customers, whether it is tele-sales, tele-verification, tele-survey or welcoming calls; eCentrix Outbound CRM becomes a solution. Our product provides a flexible outbound process which can be set into data source, assignment, handling, input result and others. We also provide integration with various channels namely voice, email, message, whatsapp and omnichannel. This product is also equipped with tools for credit simulation, automatic dialing and even provides integration with Zoom platform for video interaction needs with customers. Outbound CRM product is currently available for both on premises and on cloud.