CRM Service

is one of the business process solutions that handle customer service such as provide information, complain handling, and customer request. This solution is a trouble ticket module that is integrated with all media channels namely voice, email, message, social media. WhatsApp and other omni channels. It is also connected to customer data owned by the company so that customer service can provides one stop service. Furthermore, there are also some features that this solution has such as follow-up tickets, comprehensive dashboard facilities, and mobile control that back office can also access.