Our Policy

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We are committed to delivering the highest standards in data security, quality management, and regulatory compliance. Our policies ensure that we provide trusted, innovative, and reliable solutions for our clients.
  1. Personal Data Protection (PDP) Policy
    Data security is at the core of our operations. As a company that prioritizes customer trust, we strictly comply with Indonesia’s Personal Data Protection Law (UU PDP) and implement advanced security measures to protect sensitive information. We ensure strict data governance, apply robust cybersecurity protocols, and provide continuous employee training to uphold data privacy standards.

  2. Quality Policy
    eCentrix is committed to delivering high-performance solutions that meet global standards. Process efficiency is continuously optimized to enhance customer satisfaction. Every decision is driven by data, ensuring continuous product improvements. Customer-focused innovation remains a priority to develop solutions that align with industry needs.

  3. ISO Certification
    eCentrix has been certified with ISO 27001 for Information Security Management and ISO 9001 for Quality Management System. These certifications reflect our dedication to maintaining high security standards and excellent service quality, giving clients the confidence that they are working with a trusted and reliable technology partner.
Contact Center System pertama di Indonensia
Contact Center System pertama di Indonensia
Collection System nomor 1 di Indonesia
Contact Center
Contact Center