About Us - eCentrix

About Us

PT. Intelix Global Crossing (eCentrix) is a leading provider of Contact Center, Collection System, and Technology Solutions in Indonesia. Established in 2001, eCentrix continues to innovate, helping businesses enhance operational efficiency and customer experience.

Our solutions include chatbots, social media automation, cloud solutions, and behavior scoring analytics, ensuring businesses stay competitive in the digital era.

Our Vision

To be the leading Contact Center & Technology solution provider in Indonesia, optimizing business efficiency and customer experience.

Our Mission

  • Implement Good Corporate Governance, Innovation, and Sustainable Growth
  • Prepare for IPO & Business Expansion
  • Commit to Sustainability & Net Zero Emissions by 2050